The Local Government and Social Care Ombudsman has announced it will resume all existing casework and online complaints next week….
ombudsman
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The Local Government and Social Care Ombudsman has suspended complaints enquiries of councils and care providers in light of the…
March 30, 2020 Read more
Business
| Care home groups
| Compliance
| HC-One
| ombudsman
| Operators
HC-One has agreed to refund half a resident’s care home fees after admitting to a catalogue of errors in the…
October 28, 2019 Read more
Business
| complaints
| Compliance
| Fees
| Funding
| ombudsman
Complaints about the adult social care fees and charging are on the rise, The Local Government and Social Care Ombudsman…
September 19, 2019 Read more
An Ombudsman investigation has found that a Barchester Healthcare home failed to monitor an elderly resident’s condition and seek medication…
August 28, 2019 Read more
An Ombudsman investigation has found a unit providing care and support to people living in specialist extra care housing failed…
August 27, 2019 Read more
Bupa
| Business
| Care home groups
| Compliance
| HC-One
| ombudsman
| Operators
A former Bupa care home has been found at fault for its nutrition and falls risk management by the Local…
August 6, 2019 Read more