A Lyme Regis nursing home has reportedly declined to agree to a Local Government and Social Care Ombudsman’s recommended remedy…
ombudsman
“Focus on the vulnerable and voiceless” is the message coming from the Local Government and Social Care Ombudsman’s (LGSCO) latest…
The owner of a now-closed Leicester care home has been ordered to pay the family of a former resident £500….
A care home has been found to have spent significant sums of a resident’s money on purchases that were never…
Adults receiving social care in England and Wales are being failed if they try to challenge decisions made by local…
The Local Government and Social Care Ombudsman has released a new guide set to help care providers learn from complaints…
An Ombudsman’s investigation has found fault with the recording of care plan reviews and the lack of a working lift…
Dudley Council has agreed to refund a man’s top-up fees he paid for his mother to stay in a care…
The Local Government and Social Care Ombudsman has found fault with a care home that banned a son from visiting…