A lack of transparency among local authorities in England is “making it impossible” to learn from complaints made by the…
August 29, 2019 Read more
complaints
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Business
| complaints
| Compliance
| CQC
| Research
Research by the CQC has revealed people from a black and minority ethnic (BME) background are less likely to complain…
June 12, 2019 Read more
Campaigners are urging the government to grant care home residents stronger powers to complain. The call came after the Daily…
May 20, 2019 Read more
Business
| complaints
| Compliance
| Research
A BBC investigation has revealed that more than 2,000 residents were evicted from care homes in the past year, including…
April 25, 2019 Read more
A charity has warned it is seeing more examples of care homes banning residents who complain about the treatment of…
April 23, 2019 Read more
Social care campaigner Jayne Connery has slammed care home providers who evict residents after their families have made a complaint….
April 17, 2019 Read more